circle

Support your members. Increase engagement. Drive loyalty.

Expert HR, Workplace Relations, and business support tailored to keep Association members connected and thriving.

feature-circle

Boost Member Engagement

Enhance Member Value

Streamline Operations

Ensure Compliance & Growth

Why partner with Business Solutions Hub?

  • Brand Enhancement: Elevate your Association’s reputation by providing essential business support services.
  • Attracting New Members: A comprehensive support package makes your association more attractive.
  • Increased Member Satisfaction:Enhance your membership proposition and boost your reputation as a leader in member support
  • Enhance Member Value and Foster Loyalty: We provide your members with the tools and support for business growth, ensuring they gain tangible benefits from their membership. By consistently delivering value and ongoing support, we help you build stronger, long-term relationships with them.
  • Our Portal of Knowledge features more than 180 document templates, forms, employer guides, checklists and manuals to help members manage staff with ease

At Business Solutions Hub, we partner with Associations to offer tailored HR, WR and business support solutions that benefit both your organisation and your members.

Solutions that Work for Your Members

We provide practical HR and Workplace Relations solutions by simplifying complex issues into layman’s terms and offering tailored guidance. With access to over 180 up-to-date documents and templates created by our specialists, your members can save valuable time and money, eliminating the need to start from scratch.

Our services ensure compliance with changing regulations, allowing your members to focus on growth without the worry of legal pitfalls. Members benefit from enhanced productivity through streamlined HR processes and receive expert guidance via our subscription license agreement, which includes free access to level 1 HR support. By utilising our portal and expert advice, member businesses can significantly reduce overhead costs, eliminating the need to hire in-house HR and workplace relations staff.

All in one Place

Our Portal of Knowledge features more than 180 document templates,
forms, employer guides, checklists and manuals to help members manage staff with ease

services-ic1-es
HR Manual

Processes and workplace policies all in one place

services-ic1-es
Employment Contracts

Customizable templates – quick to edit, easy to use

services-ic1-es
HR Templates

Workplace policies, contracts, position descriptions, letters and more

services-ic1-es
Employer Guides

We simplify the process for you step by step

services-ic1-es
Fact sheets

Essential info at a glance

templates-icon

Explore the Portal of Knowledge

The resources in the Portal of Knowledge have been developed (and are continuously updated) by our team of HR, Workplace Relations and Legal specialists. For a quick 5 minute demonstration of the portal, call 1300 445 687 or email us at info@businesssolutionshub.com.au

hr-manual-1
hr-manual-2
checklist-1
employer-guide-1
recruitment-1

We are here for you

With over 100 years of heritage through our parent company, NECA Victoria, Business Solutions Hub has a deep culture of understanding and servicing the unique needs of member-based organisations.
These benefits ensure your association remains relevant, innovative and a trusted body, driving growth and success for all. That’s better for business.

ind-3 ind-3
Bricklayering Bricklayering
Transport Transport
Electricians Electricians
Plumbing Plumbing
Construction Construction
faq-circle

Frequently asked questions

Have a burning HR or WR question that is keeping you awake at night ?
We are here to help.

You will need basic employment contracts to clarify an employee’s entitlements, duties, and responsibilities to avoid misunderstandings down the track.

For example, say one of your employees decides to leave and operate their own business in the immediate area, and takes away your regular clients in the process, how will you respond? A restraint of trade provision in an employment contract could legally protect you in that event.

Having a policy and procedure manual can clearly set out your company’s expectations around employee conduct and performance. This doesn’t need to cover absolutely everything, just the basics will help.

You might have an employee who is always late, or one that is careless in following company directions for using equipment. You may even suspect an employee of stealing supplies from you. All these are examples of misconduct, you will need to differentiate between misconduct and serious misconduct.

  • Your business and employees will be covered under an Industry Award (Award) or General Award, which sets out minimum rates of pay and allowances that will apply. These rates are changed on a yearly basis, have you been keeping up?
  • The Fair Work Ombudsman targets underpayments year-round, so you should be doing annual wage audits to make sure that employees are classified and paid correctly.
  • If you have salaried employees, make sure that their pay package properly encompasses the relevant pay, overtime, and allowance rates to avoid future trouble.

Business Solutions Hub is by your side for all your HR, workplace and legal needs and can provide extended support to your organisation. From a HR perspective, extended support can include reviews of current HR processes, recruitment, tailoring employment contracts or position descriptions, conducting investigations into employee grievances / complaints, managing redundancy process as well as disciplinary actions and representation at Fair Work.

If you are a subscriber to Business Solutions Hub you will receive special subscriber rates for any extended support for HR, Workplace Relations or legal matters.