We Understand

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Modern Award interpretation can be challenging

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The need to manage conflict in the workplace

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Importance of communicating clearly and respectfully

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The challenge in handling difficult conversations

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The need to pay attention to detail

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Clear employment Contracts set the right expectations

Address, manage and prevent pay disputes

With our expertise in employment contracts and Modern Award interpretation we can review your employees’ entitlements.

  • Calculate underpayment claims including a review of overtime, penalty rates, and allowances
  • Guidance on how to have the difficult conversations
  • Dispute resolution and representation at Fair Work
  • Establish processes to correct payment discrepancies going forward
  • Keep you up-to-date with changing legislation and regulations around employee pay and entitlements

Support with pay queries

Our team includes qualified HR, WR and Legal Specialists with extensive experience in calculating and managing pay disputes, ensuring a professional and empathetic approach throughout the process.

Naveen Raghavan

Naveen Raghavan

Workplace Relations Consultant Read Bio
Zach Galea

Zach Galea

Human Capital Management Lead And Business Development Manager Read Bio
Saraswathy Varatharajullu

Saraswathy Varatharajullu

Principal Lawyer Read Bio
Marie Cocheril

Marie Cocheril

Senior Commercial Lawyer Read Bio

See what our customers say

"John is a great person to work with. He identified efficiently and effectively revenue and cost leakage and problems within the structure of our business He provided options and pathways through unique methods to rectify and reposition our company’s trajectory with manageable growth using realistic and organic timelines."
Adriano Acquaro

Auslink Working Solutions

"The Workplace Relations Consultant was able to sort out all the questions I had, and now we have a very clear direction of where we are heading with our HR issues."
Martine Poulain

Interior Fitout Association

"Well done to the team for putting this Employer Guide document together whilst dealing with the mayhem that we are all experiencing at present. Please pass on my sincere thanks on behalf of the industry to the whole team for their efforts, well done and much appreciated."
Jason Allen

Director, SKS Technologies

"Thank you for this information and all your hard work in keeping us informed of the most current Workplace information."
Isabelle Smith

WHS/HR Manager of Prime
Electrical & Data Services Pty Ltd

"Thank you so much for all this information. In such a challenging time, it’s so nice to be able to have your helpful advice so I can make the right decisions for our company and our employees."
Angela Sevoir

Accounts, RANS Electrical

"I had a browse through this platform, what a fabulous tool! The dashboard is very simple to navigate and will be a great platform for businesses that don’t already have a robust HR SharePoint or intranet dashboard internally."
Drew Monkhouse

General Manager, Equans


Frequently asked questions

Have questions? We are here to help.

Resolving a dispute with an employee over their pay can be challenging but it’s important to handle it professionally. Here are some steps you can take:

  1. Review the employee’s contract and pay structure to ensure all terms are being followed
  2. Meet with the employee to discuss their concerns and listen to their perspective
  3. Provide any necessary explanation or clarification on the pay structure and how it’s calculated
  4. Consider whether the employee’s performance or job responsibilities have changed and if a pay adjustment is necessary.

If the dispute persists, seek guidance from the team of HR and legal professionals at Business Solutions Hub and Constructive Legal Solutions. Remember to approach the situation with empathy and open communication to find a fair and satisfactory resolution.

Yes !

It is strongly recommended to have a contract of employment for ALL employees. This helps to establish clear expectations (financial and behavioural) and responsibilities for both the employer and employee. Additionally, a contract can help protect the employer’s interests in case of disputes or legal issues.

The specific requirements for contracts may vary depending on the individual circumstances of the employment, the Award in which the employee works under and their allowances.

It is important to review and update your employment contracts on a regular basis to ensure they comply with current legislation. At Constructive Legal Solutions we can review and amend your employment contracts to ensure you comply with current legislation.

We also offer a subscription service to save you time developing your HR documentation. At the Business Solutions Hub you can access to a range of important business documents, including the latest Awards, editable employment contract templates, policy templates, as well as employer guides and facts sheets. Call us on 1300 445 687 for a demonstration.

Pay queries are one of the most common employee problems in a workforce. Analysing an underpayment claim can be complex and often time-consuming.

To calculate if you have underpaid an employee, you need to compare the employee’s actual pay with their entitled pay. This includes their hourly or salary rate, as well as any bonuses, commissions, or overtime pay they are entitled to.

If there is a discrepancy between the actual pay and the entitled pay, you may have underpaid the employee.

Our team of local Specialists understand the complexity of Australian workplace relations laws and regulations and are here to take the grunt work out of calculating a pay dispute.

We can also help you put processes in place to correct payment discrepancies going forward so you maintain fair and lawful employment practices, compliant with tax and workplace regulations.