We remove the stress and confusion from every step of the employment process to ensure compliance, so that you can focus on growing your business.


Hiring and onboarding employees

Managing employees & entitlements

Building a productive workplace culture

Terminating employees & disputes

Why use the

Business Solutions Hub?

  • Access our local team of HR specialists
  • Stay compliant with up-to-date best practice processes
  • Save time with our editable HR templates

Access a range of HR resources developed and updated by our in-house team of HR specialists. Editable employment contracts, policies and templates, forms, checklists and How to Guides, to help you manage your staff with ease.

All in one Place

Comprehensive HR Manual

Processes and policies all in one place

Editable employment contracts

On demand and simple to use

HR templates

Policies, contracts, position descriptions and more

Employer guides

We simplify the process for you

Fact sheets

Get the basics right


Get started with templates

The Hub resources have been developed (and are continuously updated) by our team of HR and Legal specialists.


We are here for you

The team of HR specialists and the extensive resources in The Hub are designed to support a number of industry sectors and business structures including startups, those in growth stage, or those looking to consolidate for exit.

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Allied health
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Construction & trades
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Professional services
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Hospitality & tourism

Frequently asked questions

Have questions? We are here to help.

You will need basic employment contracts to clarify an employee’s entitlements, duties, and responsibilities to avoid misunderstandings down the track.

For example, say one of your employees decides to leave and operate their own business in the immediate area, and takes away your regular clients in the process, how will you respond? A restraint of trade provision in an employment contract could legally protect you in that event.

Having a policy and procedure manual can clearly set out your company’s expectations around employee conduct and performance. This doesn’t need to cover absolutely everything, just the basics will help.

Performance management is the process of identifying shortcomings in an employee’s performance at work or poor behaviour, providing objective feedback and ultimately coaching them to improve in a way that will not only benefit them, but you.

You might have an employee who is always late, or one that is careless in following company directions for using equipment. You may even suspect an employee of stealing supplies from you. All these are examples of misconduct, you will need to differentiate between misconduct and serious misconduct.

  • Your business and employees will be covered under an Industry Award (Award) or General Award, which sets out minimum rates of pay and allowances that will apply. These rates are changed on a yearly basis, have you been keeping up?
  • The Fair Work Ombudsman targets underpayments year-round, so you should be doing annual wage audits to make sure that employees are classified and paid correctly.
  • If you have salaried employees, make sure that their pay package properly encompasses the relevant pay, overtime, and allowance rates to avoid future trouble.

When you subscribe to The Hub, you are instantly welcomed as a valued client. You will receive your login access to The Hub and an outline of what you have access to. We follow this up with a personal phone call to get you started and support you with any ‘initial’ questions.

All resources in The Hub are developed by our team of HR and workplace relations specialists to ensure best practice and are updated as legislative changes and important court decisions are determined.

As a subscriber you have phone and email access to our dedicated Human Capital and Workplace Relations specialists to assist you implement a sound HR strategy to manage your employees.

Plus you receive a 30-min Business Advisory consultation for a health check on your business.

The team is available from 9am – 5pm Monday to Friday (AEST) on 1300 445 687 or email

Business Solutions Hub is by your side for all your HR, workplace and legal needs and can provide extended support to your organisation. From a HR perspective, extended support can include reviews of current HR processes, recruitment, tailoring employment contracts or position descriptions, conducting investigations into employee grievances / complaints, managing redundancy process as well as disciplinary actions and representation at Fair Work.

If you are a subscriber to The Hub you will receive special subscriber rates for any extended support for HR, Workplace Relations or legal matters.

A subscription to The Hub, which includes phone and email support for first level HR and workplace relations issues, is for 12 months. You have the option to pay monthly (via direct debit) or annually (in one payment).

At the end of the 12 month subscription you will have the option to continue your subscription for a further 12 months.