We understand

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Liquid assets are critical to settle short-term financial obligations

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Chasing debtors to pay is time consuming

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The importance of maintaining positive client relationships

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Effective debt collection requires expert support

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Clear pay-terms set the right expectations

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The right policies and procedures improve invoice substantiation

Business guidance and support

No matter where you are in the debt cycle, we can help you with:

  • Drafting terms and conditions to establish clear payment terms and communicate them to clients upfront
  • Establishing processes to track payments, issuing reminder notices and Letter of Demand to reduce cashflow gaps
  • Escalating bad debts and write-off’s
  • Dispute resolution and mediation
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Support with managing your cashflow

Our team of qualified Finance and Legal Specialists can help you with debt prevention, debt management and resolving disputes.

Marie Cocheril

Marie Cocheril

Senior Commercial Lawyer Read Bio
Saraswathy Varatharajullu

Saraswathy Varatharajullu

Principal Lawyer Read Bio

See what our customers say

"Well done to the team for putting this Employer Guide document together whilst dealing with the mayhem that we are all experiencing at present. Please pass on my sincere thanks on behalf of the industry to the whole team for their efforts, well done and much appreciated."
Jason Allen

Director, SKS Technologies

"Thank you for this information and all your hard work in keeping us informed of the most current Workplace information."
Isabelle Smith

WHS/HR Manager of Prime
Electrical & Data Services Pty Ltd

"Thank you so much for all this information. In such a challenging time, it’s so nice to be able to have your helpful advice so I can make the right decisions for our company and our employees."
Angela Sevoir

Accounts, RANS Electrical

"I had a browse through this platform, what a fabulous tool! The dashboard is very simple to navigate and will be a great platform for businesses that don’t already have a robust HR SharePoint or intranet dashboard internally."
Drew Monkhouse

General Manager, Equans

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Frequently asked questions

Have questions? We are here to help.

In some circumstances, having the debt referred to a debt collector and paying a commission only on any payments made towards the debt may be the best option. Additionally, debt collectors have the ability to default debtors, which marks their credit report for a 5-year period, making it difficult for them to obtain credit from future suppliers and banks etc.

There are strict behavioural rules that apply to Debt Collectors, that need to be adhered to. Before you engage with a Debt Collector, speak to the team at Business Solutions Hub about the process and the behavioural rules that apply.

Reminder notices can be letters or statements sent to debtors to remind them of an outstanding debt that needs to be paid. These notices are typically used when a debt has not been paid within the agreed upon time frame and are meant to prompt the debtor to take action and pay the debt.

The Business Solutions Hub Debt Recovery Handbook outlines important information you should consider including with your reminder notices and when you should send the reminders.

The Security of Payments Act 2002 (SOP Act) guarantees timely payment for construction work or related goods and services provided under a construction contract. It offers a simple and inexpensive way to recover payments without the involvement of lawyers. The Act applies to construction contracts made after 30 March 2007.

The SOP Act applies to builders and contractors, subcontractors, suppliers of goods and services, and owners of building projects. It applies to all security payments made in connection with building work, including progress payments, retention payments, and advance payments; and covers a variety of work.

The team at Business Solutions Hub can advise how the Act can help you get paid sooner and assist you with lodging your claims and notices. Call 1300 445 687 for more information.