Management’s Role in Creating Supportive Environments in Small Business Management’s Role in Creating Supportive Environments in Small Business

Management’s Role in Creating Supportive Environments in Small Business


All People Managers have a responsibility to address poor psychosocial function in small businesses. However, the challenge is that many people managers are promoted into management roles based on their technical skills or business expertise, without receiving adequate training in HR or people management. To effectively address issues related to psychosocial function, people managers must first be equipped to identify and understand them.

Identifying and mitigating psychosocial hazards is crucial for fostering a healthy and productive work environment. This article explores management’s role in creating supportive environments and offers practical tips for promoting mental wellbeing.

Recognising poor psychosocial function

Behaviour that may be considered poor employee performance, such as increased absenteeism, declining performance and noticeable changes in employee behaviour can be signs of poor psychosocial health. Employees may also exhibit stress, anxiety or withdrawal from team interactions.

Open communication channels and regular check-ins can help managers detect these early signs. If, as a people manager, you’re unsure how to have these conversations with your team members, please seek assistance with this as when left unchecked, the negative impact, not just on the individual but on the wider team, will grow.

Communication is the Key!

A strong and productive team requires transparent communication, clearly defined roles and responsibilities and a feeling of safety to raise concerns and issues within the team, and with management.

Mary van Sambeek, HR Specialist, Business Solutions Hub, says, “Creating a supportive environment in small business is essential. It not only enhances productivity but also ensures our employees feel valued and motivated.”

If you need help creating a supportive environment in your organisation our HR Specialists can guide you on mitigating the risks of psychosocial hazards in the workplace. For general enquiries call 1300 445 687 or email us at info@businesssolutionshub.com.au if you’re ready to speak directly with a specialist.